Free shipping in Klang Valley for orders purchases above RM10,000
Special delivery in Klang Valley as low as RM150 per track

Why Teakia

14-Day Hassle Free Return Policy

14-Day Return Window
We provide a generous return window of 14 days from the date of delivery. This gives you ample time to inspect and evaluate your purchased items to ensure they meet your expectations.

Free Returns
We believe in making the return process as seamless as possible for you. Our free return policy means that you won’t incur any additional charges or fees when returning eligible items within the specified timeframe.

Eligible Items
While we strive to accommodate returns for a wide range of products, please note that customized items and items that have been damaged after delivery are not eligible for return. We want to ensure that every customer receives items that are in pristine condition and meet their specific requirements.

Return Process
Initiating a return is easy. Simply contact our customer support team within the 14-day window to request a return. They will guide you through the necessary steps, provide you with any required forms or labels, and assist you with any questions or concerns you may have.

Refund or Exchange
Once we receive the returned item(s) in their original condition, we will promptly process your refund. The refund will be issued either in store credit or in the method of payment made. If you prefer an exchange for a different item, our customer support team will be happy to assist you in finding a suitable alternative.

Damaged Items
If an item arrives damaged during delivery, we have a separate process for handling such cases. Please notify our customer support team immediately, providing relevant details and supporting documentation, such as photographs of the damage. We will work with you to resolve the issue promptly, whether through replacement, repair, or other appropriate solutions.

We encourage you to review our complete return policy, available on our website, for specific details, including any exceptions or additional conditions that may apply.

Delivery and Assembly

Fast and Reliable Delivery
We understand that timely delivery is crucial when it comes to furnishing your space. That’s why we prioritize fast and reliable delivery services. Once you place your order, our dedicated logistics team works diligently to process and ship it as quickly as possible. We partner with trusted shipping providers to ensure that your furniture arrives on time and in excellent condition.

Careful Packaging
We take great care in packaging your furniture to protect it during transit. Our team uses industry-standard packaging materials and techniques to safeguard your items from potential damage. Whether it’s delicate glass surfaces or sturdy wooden frames, we ensure that each piece is securely wrapped and protected to withstand the rigors of transportation.

White Glove Delivery
With our white glove delivery service, we take care of the entire process from start to finish. Our professional delivery team will handle the heavy lifting and bring your furniture directly to your desired room. They will also place the items in the designated spots, saving you the hassle of maneuvering bulky furniture and ensuring that it is positioned exactly where you want it.

Expert Assembly Services
We understand that not everyone has the time, tools, or expertise to assemble furniture. That’s why we offer expert assembly services for your convenience. Our skilled technicians are well-trained in the assembly of our furniture products. They will carefully and efficiently assemble each item, ensuring that it is structurally sound and ready for use.

Removal of Packaging Materials
As part of our commitment to providing a hassle-free experience, our delivery team will also remove all packaging materials from your premises. You won’t have to worry about disposing of boxes, plastic wraps, or Styrofoam. We take care of the cleanup, so you can immediately enjoy your newly assembled furniture.
With our delivery and assembly advantage, you can sit back and relax while we take care of all the logistics. From swift delivery to professional assembly and cleanup, we strive to make the entire process effortless for you. Choose our e-commerce furniture store for a seamless experience from the moment you place your order until your furniture is expertly assembled and ready to enhance your space.

5-year Warranty

Peace of Mind
We understand that investing in furniture is a significant decision, and you want assurance that your purchase is protected. Our 5-year warranty provides you with peace of mind, knowing that we stand behind the quality and durability of our products.

Quality Assurance
We are committed to delivering furniture of the highest quality. Our warranty is a testament to the confidence we have in our craftsmanship and materials. It guarantees that your furniture will be free from defects in workmanship for a period of five years from the date of purchase.

Comprehensive Coverage
Our warranty covers a wide range of issues that may arise during the warranty period, including manufacturing defects and structural integrity. If you encounter any covered issues, we will take the necessary steps to repair or replace the affected furniture, ensuring that it meets our quality standards.

Customer-Centric Approach
We prioritize customer satisfaction above all else. Our warranty is designed to provide you with a seamless and hassle-free experience in case of any issues with your furniture. Our dedicated customer support team is readily available to assist you throughout the warranty process, ensuring that your concerns are addressed promptly and effectively.

Long-Term Value
Investing in furniture with a 5-year warranty is a wise decision that offers long-term value. Our warranty ensures that your furniture retains its functionality, aesthetic appeal, and structural integrity for years to come. It reflects our commitment to providing you with furniture that withstands the test of time, enhancing the longevity of your investment.

With our 5-year warranty, you can have confidence in the quality, durability, and reliability of our furniture. We believe in building long-lasting relationships with our customers by offering exceptional warranty coverage that exceeds industry standards. Choose TEAKIA for the assurance that your investment is protected and that we are dedicated to your satisfaction.

Flexible Financing Options

At TEAKIA, we offer a variety of payment options to ensure a seamless and convenient shopping experience. Here are the different payment methods available for you:

Credit and Debit Cards
We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Simply provide your card details during the checkout process, and your payment will be securely processed.

Online Payment Platforms
We partnered with popular online payment platforms such as ipay88. This platform offers secure and convenient payment options, allowing you to make purchases using your linked bank account, credit card, or available balance.

Bank Transfers
If you prefer to pay directly from your bank account, we provide bank transfer options. During the checkout process, you will receive the necessary instructions and details to initiate a bank transfer payment.

We support various e-wallets and payment methods. These digital wallets allow you to store your payment information securely and make quick and easy payments with just a few taps on your device.

Financing Options
We understand that flexibility is important, especially for larger purchases. That’s why we offer financing options, such as installment payments, buy now pay later, store credit, and third-party financing. These options allow you to spread out your payments over time and make your furniture purchase more manageable.

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