Free shipping in Klang Valley for orders purchases above RM10,000
Special delivery in Klang Valley as low as RM150 per track

Free Returns Within 14 Days

14-Day Return Window

We provide a generous return window of 14 days from the date of delivery. This gives you ample time to inspect and evaluate your purchased items to ensure they meet your expectations.

Free Returns

We believe in making the return process as seamless as possible for you. Our free return policy means that you won't incur any additional charges or fees when returning eligible items within the specified timeframe.

Eligible Items

While we strive to accommodate returns for a wide range of products, please note that customized items and items that have been damaged after delivery are not eligible for return. We want to ensure that every customer receives items that are in pristine condition and meet their specific requirements.

Return Process

Initiating a return is easy. Simply contact our customer support team within the 14-day window to request a return. They will guide you through the necessary steps, provide you with any required forms or labels, and assist you with any questions or concerns you may have.

Refund or Exchange

Once we receive the returned item(s) in their original condition, we will promptly process your refund. The refund will be issued either in store credit or in the method of payment made. If you prefer an exchange for a different item, our customer support team will be happy to assist you in finding a suitable alternative.

Damaged Items

If an item arrives damaged during delivery, we have a separate process for handling such cases. Please notify our customer support team immediately, providing relevant details and supporting documentation, such as photographs of the damage. We will work with you to resolve the issue promptly, whether through replacement, repair, or other appropriate solutions.

We encourage you to review our complete return policy, available on our website, for specific details, including any exceptions or additional conditions that may apply
WhatsApp Us